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How to Make A Return Without A Receipt at Target, Walmart, Amazon, More

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It is a frustrating moment, but it happens to all of us: You need to make a return – but you realize you don’t have the receipt. Regardless of whether it was a simple mistake of misplacing it, or you want to return an unwanted gift and can’t find the gift receipt, you’re probably wondering: How do you make a return without receipt? 

We are always partial to shopping at stores that have the best return policies. While plenty of stores these days can verify your purchase if you provide the original form of payment and other identifying information, having a receipt on hand makes things a lot easier. You don’t necessarily have to have a paper receipt (a digital receipt can work, too).

But, if for whatever reason, you can’t track down the receipt, we’ve done a deep dive and will break down exactly how some of the biggest retailers handle a receiptless return. So, if you find yourself needing to make a return but don’t have a receipt, you will know exactly how to do it. 

Target Return Without Receipt

Does Target accept returns without a receipt?

Target does accept returns without a receipt, although according to Target’s return policy, your return may be denied. Guest services will do their best to help find your proof of purchase. Returns that are accepted without receipt are refunded in the form of a merchandise return card, which can be used only at Target and online at a physical store (not online). In general, if you don’t have a receipt, you WILL need your original payment method.

How do I make a return without a receipt at Target?

There are a few ways to make a return without a receipt. Just be sure that the item is returnable according to Target’s Return Policy. Luckily, Target has a generous return policy that accepts returns in new condition within 90 days of purchase, with a few exceptions.

  • If you made your purchase while logged in to your Target account with a card associated with your account, return barcodes and receipts can be easily retrieved by logging into your Target account. 
  • In the store, head to Guest Services for assistance. Store staff can use your credit or debit card to help look up your purchase. The store can look up purchases made with all Target cards (Target Debit, Target Credit Card and Target Mastercard) as well as your personal cards (Visa, Mastercard, American Express or Discover).
  • If no receipt was found (in the case of a gift or cash purchase), Guest Services may issue you a merchandise return card. You will be required to show your ID for a non-receipt return. Merchandise return cards can be redeemed in store only, and you will receive a different merchandise gift card for each return.
  • If the item was a gift, and you’re comfortable asking the gift-giver for a gift receipt. They can retrieve it from their email. Or, if they made the purchase via the Target app, they can generate a gift receipt that doesn’t even show the price – and that can be emailed right to you:
Image: Screenshot from Target app

Are there any exceptions?

Target limits returns without a receipt by customer by year. So don’t plan to make a habit of trying to return things at Target with no receipt or proof of purchase. The easiest way to get around that is to be sure you purchase with your Target account; it makes access to past purchases and receipts easy even if you lose the original proof of purchase.


Walmart Return Without Receipt

Does Walmart accept returns without a receipt?

Walmart accepts returns without a receipt in stores, as long as the items are deemed returnable under Walmart’s Return Policy. Luckily, according to Walmart, returns are available on nearly everything Walmart sells within a 90-day window with a few exceptions.

How do I make a return without a receipt at Walmart?

Sometimes Walmart employees may be able to assist you to locate the original purchase information of your item. However, if the item was a gift or you didn’t make the purchase while logged into your Walmart account, you will have to go to the Walmart Service Desk in the store. A Walmart employee will check your government-issued photo ID, to verify your return. You’ll have a few options:

  • You can exchange the returned item for another equally priced item.
  • You can get an all-cash refund if the item costs less than $10.
  • Get a Walmart shopping card or Walmart gift card for the value of the returned item.

Are there any exceptions?

There are no formal exceptions for returning without a receipt, as long as the item is deemed returnable under the Walmart Returns Policy. However, all returns without a receipt are subject to store manager or supervisor approval.


Costco Return Without Receipt

Does Costco accept returns without a receipt at Costco?

Costco accepts returns without a receipt. In fact, it’s pretty simple at Costco since all purchases have to be made with membership cards, which automatically connect your purchases to your account. So, there is no issue for Costco customers to make returns even when you lose the original receipt. Costco also boasts a generous “risk-free 100% satisfaction guarantee” return policy. This means that their return policy is very comprehensive and can even include opened items, which is one of the many perks of being a Costco member. 

How do I make a return without a receipt?

To make a return without a receipt at Costco you have to visit the Returns counter at any Costco warehouse. A Member Services Team member will assist you to return both in-store or online purchases at the store. Since they can look up your item based on your membership number, they will also be able to access the date of purchase. All returns are subject to Costco’s Return Policy.

Are there any exceptions?

You must be a Costco member with an active membership to make a return at Costco.


Kohl’s Return Without Receipt

Does Kohl’s accept returns without a receipt?

Kohl’s accepts returns without a receipt. In fact, they promote their receipt-less return policy as a selling feature of their Kohl’s Return Policy. Returns are also accepted an impressive 180 days after the original purchase date, with a few exceptions like Sephora products (60 days) or electronics (30 days). 

How do I make a return without a receipt at Kohl’s?

Kohl’s sales associates will help process your return with the following steps:

  • Without a receipt they will first try to look up your order from your Kohl’s account. The associate will be able to find your account by your phone number.
  • If Kohl’s associates can’t locate your purchase in the system, or if the item was a gift, you will receive your return as a Kohl’s merchandise credit. They will ask to see your valid photo ID to begin the return process. Your merchandise credit will be equal to the lowest discounted 13-week price for the item.

Are there any exceptions?

There are no exceptions other than what is listed in Kohl’s Return Policy. Just note that without a receipt you may receive significantly less than originally paid – as they will base your merchandise credit on the lowest sale price in 13 weeks.


Amazon Return Without Receipt

Does Amazon accept returns without a receipt?

Amazon accepts returns without a receipt but has a few rules in order to process a receipt-less return request. It should be noted that if you buy any item on Amazon, you don’t have to worry about paper receipts; your order information is always stored automatically under your Account. However, if you want to return a gift from Amazon and lose the receipt enclosed you still have options. 

illustration showing how to return a gift from amazon
Image: Amazon.com

How do I make a return without a receipt at Amazon?

In order to return a gift without a receipt on Amazon, the item must qualify for return based on Amazon’s Return Policy. You will need to follow the following steps:

  • The item must be in the same condition in which it was received. Amazon may only issue a partial credit if the item has been opened. 
  • Go to the Amazon Return Center.
  • Enter the 17-digit order number on the packing slip that came with your package. If you don’t have this number, you can contact Amazon customer service and ask for help.
  • Select the gift you would like to return from the drop-down menu.
  • Select a reason for your return.
  • Select a method of return, options include mailing back the item or dropping the item in an Amazon Hub Locker or at a local Whole Foods.
  • Follow prompts to complete the return and process each return separately.
  • Your return will be processed as an Amazon credit to your account.

Are there any exceptions?

Yes, there are a few exceptions. 

  • Gift returns are subject to a 30-day window for return or until Jan. 31 if the item was a holiday gift. 
  • Your item must be in new, unopened condition to receive full credit. 
  • Refunds are granted after the item is received, usually within about two to three weeks.
  • If the item is worth more than $2,000 it can only be refunded through the method of original payment, which means this would go back to the person who sent you the gift.

Best Buy Return Without Receipt

Does Best Buy accept returns without a receipt at Best Buy?

Best Buy accepts returns without a receipt. However, reimbursements require an email address and may be denied or limited. Best Buy doesn’t have an internal system for looking up orders, so they require an alternate proof of purchase, such as packing slips or credit card statements. If you have a Best Buy account, you can look up your online orders and generate this proof quickly. To return a gift that doesn’t have a gift receipt you can present the packing slip.

How do I make a return without a receipt?

Best Buy reserves the right to deny any return without receipt.

  • Bring your item into a Best Buy store within 15 days. 
  • Be prepared to show your photo ID and provide your email address.
  • Bring alternate proof of purchase including packing slip or credit/bank statement.
  • If your return can be cross-referenced, you will receive credit back in the form of original payment. For gifts you will receive store credit. 

Are there any exceptions?

Yes, there are exceptions to returns without receipt.

  • You must provide an email address.
  • You must have alternative proof of purchase, such as a packing slip or credit card statement.
  • You have only 15 days.
  • Gifts will be reimbursed as a store credit. If you return by mail, Best Buy will credit the gift purchaser and notify them by email.

Home Depot Return Without Receipt

Does Home Depot accept returns without a receipt?

Home Depot accepts returns without a receipt, as long as it meets the Home Depot return policy. All returns without receipt are subject to validation. If your return is accepted, it will be in the form of a store credit at “the lowest advertised price.” Store Cards can only be used at Home Depot.

How do I make a return without a receipt at Home Depot?

To make a return without a receipt at Home Depot, you will need to bring you item to the Home Depot Customer Service Desk in store. You’ll need to bring a valid driver’s license or government-issued photo id, which will be used to verify your purchase. If you made your purchase with a credit card or debit card or paid by check, you purchase may be in their system within 90 days of your purchase date. If you used a Home Depot credit card or account, it may be in their system for 365 days of your original purchase.

Are there any exceptions?

Yes, there are exceptions to returns without receipt.

  • Gift returns must be returned in-store and will be in the form of a Store Card.
  • Some items, such as furniture, generators, and gas-powered equipment have 30 days for returns.
  • Check the Home Depot return policy for a list of exceptions for an item’s returnable condition and for hazardous materials.

Lowe’s Return Without Receipt

Does Lowe’s accept returns without a receipt?

Lowe’s does not accept returns without a receipt or valid proof of purchase. If you are returning a gift, you will also need the original receipt. Returns can be done in-store or online and must meet Lowe’s return policy.

How do I make a return without a receipt at Lowe’s?

While Lowe’s does not accept returns without a receipt, they might be able to use various methods to verify your purchase, such as using an electronic receipt, order number, the credit card or digital wallet used to make the purchase, an associated phone number, or an associated Lowe’s account. You will need a valid picture as to validate your return.

Are there any exceptions?

There are some exceptions.

  • Most new, unused items with receipt can be returned within 90 days of purchase with a receipt. Some items have different return windows. Check the Lowe’s return policy for details.
  • Some items may not be returned or have restrictions. Check the Lowe’s return policy exceptions for details.

Sephora Return Without Receipt

Does Sephora accept returns without a receipt?

Sephora does not accept returns without a valid proof of purchase. If you have a receipt, they accept new or gently used products for a full refund if returned within 30 days of purchase as long as they meet Sephora’s return policy.

How do I make a return without a receipt at Sephora?

To make a return without a receipt at Sephora, you will need to provide a valid proof of purchase. The store may be able to retrieve the purchase details using the credit card or debit card used to make the transaction. The purchase may also be validated if it was made with a Beauty Insider account. You may need to provide a government issued ID or driver’s license for verification.

Are there any exceptions?

There are some exceptions.

  • Returns made within 30 days are eligible for a full refund. Returns from 31-60 days from purchase are eligible for a store credit.
  • Purchases made at a Sephora at Kohl’s will not be accepted at Sephora stores.
  • Gift returns should be made to a Sephora store. You will need the original packing slip, order or shipping confirmation email, or a gift receipt.

Ulta Return Without Receipt

Does Ulta accept returns without a receipt?

Ulta accepts returns without a receipt as long as the items conform to the Ulta return policy. If they are unable to verify the original purchase price, you may receive an in-store credit based on the Ulta lowest selling price in the previous 90 days. You will need a valid driver’s license or government issued ID.

How do I make a return without a receipt at Ulta?

To make a return without a receipt, take your item to any Ulta store and ask an associate for help. They may need your phone number, ulta.com account, or other information to verify your purchase. Returns made within 60 days are eligible for a full refund. Returns after 60 days are eligible for an in-store credit.

Are there any exceptions?

There are some exceptions.

  • Items purchased at Ultra at Target cannot be returned to an Ulta store.
  • Items purchased with an online payment service such as PayPal will be refunded to a credit card of your choice or as a store credit.
  • If returning by mail, you will have to pay shipping costs.
  • Ulta reserves the right to limit returns.

Nordstrom Return Without a Receipt

Does Nordstrom accept returns without a receipt?

Nordstrom does accept returns without a receipt. Nordstrom is known for their strong customer service and generous return policy. If they are not able to verify the purchase, they will refund the item at the current price on a Nordstrom gift card.

How do I make a return without a receipt at Nordstrom?

To make a return at Nordstrom, simply go to at Nordstrom store and speak to a sales associate. Eligible items can be returned in-store at Nordstrom or Nordstrom Rack locations. To verify your purchase, they may ask for more information like the card you made the purchase with, your phone number, or order information. If they are unable to verify your purchase, they will need a driver’s license or valid government ID to process the return.

Are there any exceptions?

There are a few exceptions.

  • Boutique items must be returned to the original store of purchase.
  • Designer and special-occasion items may have a tag attached that cannot be removed if you want to return the item.
  • Fine jewelry, designer and Nordstrom Marketplace items cannot be returned to Nordstrom Rack stores and must be taken to the store they were purchased from.

The post How to Make A Return Without A Receipt at Target, Walmart, Amazon, More appeared first on The Real Deal by RetailMeNot.


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